Your satisfaction is our top priority at FamilyFoot USA. If something isn’t quite right with your order, we’ll do our best to make it right.

🗓️ Return Window
We gladly accept returns within 21 days of delivery. Items returned beyond this period may be subject to store credit only or a restocking fee.

📋 Return Requirements
To be eligible for a return:

Items must be unused, in their original condition, and include all packaging materials.

All clearance and final sale items are non-returnable unless defective.

💳 Refund & Credit Policy
Approved returns will be refunded to the original payment method, typically within 5 business days after receiving your return.

If paid via PayPal or a digital wallet, refunds will go directly back to that account.

🔁 Size or Style Exchange?
Yes! We allow one free exchange per order for size-related issues. Please contact support within 10 days of receiving the product.

📦 Steps to Return
Email [email protected] with your order number and details.

Wait for confirmation and return address.

Return shipping is the customer’s responsibility unless we made a mistake.

For additional questions, call +1 (307) 555-4582 during business hours.